HOW OUR SERVICE WORKS
Our goal is to make our work with you as hassle-free and streamlined as possible. We know how busy you are and how valuable your time is. We want to provide you with a demand letter that is comprehensive, matched to your style and preference, and includes everything you need, so that you can simply review it, sign it and send it off. This is our typical process with a client:
You provide us with all of the relevant elements (as applicable or available):
Official crash report
Photos of vehicle damage and/or bodily injury
Letter of representation to 3p or UM/UIM insurance company or defense counsel
All relevant medical records, physician notes, and medical bills
Any lost wage documentation
Any Life Care Planning, Independent Medical Exam, or Vocational Analysis documentation
Any Duties Under Duress or Loss of Enjoyment of Life questionnaires or documentation
Your firm letterhead (if you would like us to expedite formatting by matching the layout, font, and style that your firm uses)
You can submit this as email attachments via Dropbox, Wetransfer, or links via your file management software of choice (Clio, Filevine, etc…), and we will confirm receipt of any projects received.
Our process yields an exhaustive itemization of all the medical treatment, a detailed crash and liability narrative as well as a demand/analysis for settlement. We can provide additional verbiage and calculate damages for future medicals, and pain and suffering. If you utilize any proprietary elements such as state case law or any other verbiage that you routinely add to your demands, we are happy to personalize your firm template so that what you receive back from us is as “ready to roll” as possible.
Within 5-10 business days, we will send you back your finished demand, as well as any notes, red flags, or indications of missing elements determined by our evaluation of the records and bills. We ask that you send the complete file from the start so that we can construct your demand from start to finish and maximize efficiency.
Your Demand letter includes a dated, itemized timeline of hospitalizations, doctor visits, surgeries, diagnostic testing, medications, treatments, therapies, lost wages, and current and future medical billing.
An additional itemized report highlights any red flags, concerns, references to prior treatment or symptoms, unrelated billing/visits, or any other inconsistencies located anywhere in the records and bills that may be harmful or unrelated to your claim, pinpointing the exact location of these issues.
Upon completion of the project, we will send you an invoice via Quickbooks, to be paid within 30 days via online card payment or through a check in the mail.
There are no contracts or minimum orders required. We work on a case-by-case basis. Turnaround times depend on current volume, but we aim to get your projects back to you within the standard 5-10 business day window. If it looks like it will take any longer, we will notify you in advance. A 48-72 hour turnaround is available upon request at an expedited rate. For firms with a higher volume, we offer retainer agreements to ensure that we can meet your needs, no matter how large your workload is.
If you have any questions or would like to speak to us to get more info, please feel free to get in touch.